[{shop_url}] Hallo {firstname} {lastname}, There is a problem with your payment for {shop_name} order with the reference {order_name}. Please contact us at your earliest convenience. UW BESTELLING ZAL PAS VERWERKT WORDEN ALS DIT PROBLEEM IS OPGELOST. You can review your order and download your invoice from the "Order history" [{history_url}] section of your customer account by clicking "My account" [{my_account_url}] on our shop. If you have a guest account, you can follow your order via the "Guest Tracking" [{guest_tracking_url}?id_order={order_name}] section on our shop. {shop_name} [{shop_url}] powered by PrestaShop(tm) [http://www.prestashop.com/]